Privacy Policy.

1. Information We Collect

BizFlow collects information that you provide directly to us when you create an account, set up your business profile, or communicate with us. This includes your name, business name, email address, phone number, and any other information you choose to provide.

We also collect data on behalf of our business users (the "Service Providers") about their clients, such as appointment details, booking history, and contact information, to facilitate the core functions of our platform.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information, including confirmations and invoices.
• Send technical notices, updates, security alerts, and support messages.
• Provide AI-driven insights, such as no-show predictions and revenue analytics.
• Communicate with you about products, services, and events offered by BizFlow.

3. AI and Data Processing

As an AI-native operating system, BizFlow processes historical booking data to provide predictive features. This data is pseudonymized wherever possible and is used solely to improve business outcomes for our users (e.g., identifying clients with a high probability of missing appointments).

4. Nigerian Data Protection

We are committed to complying with the Nigeria Data Protection Regulation (NDPR) and other relevant local standards. We implement appropriate technical and organizational measures to protect the integrity and confidentiality of your data.

5. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at privacy@getbizflow.com.